优秀可抽H1B

5/27/2024 12:04 pm ID：966161 Share

Category：

Customer Service Office Assistant

Salary：

Inquire

Location：

California > Los Angeles Area

Contact：

Kathy

Phone：

3465382630

Other：

Tags：客服

末端派送配送站客服岗位职责和责任：

• 通过各种渠道及时回复客户的询问，邮件为主，提供专业的客户支持。处理来自收件人的电话、电子邮件和问题。

• 主动与收件人联系解决无法进行的派送任务,例如地址错误校验地址,沟通门禁许可等

• 与服务商确认派送进度,派送质量,派送异常等

• 根据派送要求与标准判责服务商造成的客户体验损失和货值损失

• 记录服务商异常台账和赔付清单

• 根据服务商履约数据和赔付数据确认结算数据并跟进及时付款

每周工作5天，每天八小时，起薪$19，工作班次可灵活。

表现优秀可抽H1B

Kathy

Cat：Customer Service Office Assistant

Contact：3465382630

California > Los Angeles Area

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